Shipping

Shipping

We currently provide free shipping on both international and domestic orders for early adopters. Shipping times vary depending on region and take between 1-10 working days. A tracking number will be emailed to the customer once the order has shipped. Handling and custom fees may apply to packages sent outside of Hong Kong. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

Returns

We want to make sure you really love your suitcase before you decide to keep it, so we offer a 100-day trial. How does it work? After you receive your suitcase, you have 100 days to take to the skies with the world's safest bag. If at any point in the first 100 days you decide it’s just not for you, return it for a full refund—no questions asked.

Just shoot us an email at aaron@lantrngroup.com.